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Developing a Questionnaire (Real World Research S.), Russell Gersten, 9780826496317

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Developing a Questionnaire: 2nd Edition is a comprehensive guide to the successful design and implementation of questionnaires as a research method. It covers: – how, why and when to use questionnaires – how to analyse data – how to present results – how to relate questionnaires to other forms of research This second edition contains new chapters on the use of questionnaires in surveys, face-to-face questionnaires and telephone interviews.

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